PRIVACY POLICY.

Information you provide

If you use our contact form, we collect the name, phone number, email address, and any description you submit. We use this information to receive, review, and respond to your inquiry. Please do not include sensitive information that is not needed to answer your request.

Information collected when you visit

Our hosting provider, Vercel, may process technical information needed to deliver, secure, and troubleshoot the website, such as request and device information. We use Vercel Web Analytics to understand how visitors use the website. It records usage such as page views, timestamps, page URLs, referrers, approximate location, and browser, operating system, and device categories. Vercel describes Web Analytics as cookieless and designed to report aggregated usage without collecting personal identifiers; it uses a short-lived identifier that is discarded after 24 hours. See Vercel’s Web Analytics privacy information.

Cookies

After a successful contact form submission, our website sets a strictly necessary, short-lived cookie to verify access to the confirmation page. It contains no contact form details, is restricted to that page, and expires after five minutes. It is marked HttpOnly and SameSite=Strict, and Secure in production. Vercel Web Analytics does not use cookies. The embedded Google Map described below is provided by a third party and may use its own technologies under Google’s policies.

How we share information

We do not sell your personal information. We share information with service providers only as needed to operate the website and handle your request:

• Resend: Contact form details are sent through Resend as an email to our business inbox. Resend processes that information to deliver the email. See Resend’s privacy policy.
• Vercel: Vercel hosts the website and provides Web Analytics to help us understand site usage.
• Google Maps: The footer includes an embedded map. Loading it connects your browser to Google, which may receive technical information such as your IP address and may use its own cookies or similar technologies. Google’s privacy policy explains its practices.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or the website.

Retention and security

We keep contact inquiries for as long as reasonably needed to respond, maintain relevant business records, and meet legal obligations. Our service providers may retain information under their own policies. We use reasonable measures to protect information, but no internet transmission or storage method can be guaranteed to be completely secure.

Your choices and questions

You can choose not to submit the contact form, though you will then need to contact us another way to request a response. To ask about, correct, or request deletion of information you have sent us, contact us at sales@nahydraulics.net. We will consider and respond to requests as required by applicable law.

Children’s privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our website or practices change. We will post the revised policy here and update its effective date.

Contact us

North Alabama Hydraulics
1100 Winchester Road
Huntsville, AL 35811
sales@nahydraulics.net